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In most cases, no. A Duke or Fuqua VPN client connection may be needed to access a resource that is experiencing problems with our proxy server IP authentication.  

Please see these related questions for additional information:

How do I activate my VPN connection?

What do I do if I have a VPN connection turned on and I still can't connect to the desired database?

 

No. Your Duke Net ID and password should only be entered on a Duke Net ID login screen -  Don't enter them if you arrive at a login page on the database website itself. Certain databases will require you to create a separate username and password.

Do not use your Duke Net ID and password for any account you may be required to create on a database site.

View a list of databases available to alumni here on our web site. A list of library services and material loan periods for alumni can be found here.

As long as you connect from our database page, your connection to most databases is routed through the Duke Libraries Proxy Server. The proxy server will prompt you for your Duke Net ID and password and then connect you to the database without the need for any additional login.

However, some databases will require you to create separate usernames and passwords:

• PitchBook
• S&P Capital IQ
• Mintel
• WRDS and its data sets
• LSEG Workspace
• FactSet
• Haver Analytics
• Vault Career Intelligence

Please let us know about your problem via email. Please include the following in your message:

1. Your location (on-campus or off-campus?)
2. The name of the database
3. The name of the web browser you're using (E.g. Chrome, Firefox, MS Edge, Safari)
4. A screenshot of any error message you receive

Be as complete as possible in describing the problem. Giving us as much detail as possible in your first message may help us solve your problem more efficiently.

Graduating students who have activated their membership can continue to read WSJ uninterrupted for three months after their graduation date!

NOTE:  Recent alumni must first register while they still have access to an @duke.edu email address.

After three months, new alumni will receive a discounted rate of $4 per month for 3 months before enjoying a discounted rate of $9.99 per month for two years.

Two years after graduation, normal online subscription rates will apply.

Download help for downloadable ebooks and audiobooks is on the Libby Help webpage. If you find you still need assistance, please email us.

Current Duke students, faculty or staff members can use their smartphone-based Duke ID card to check out materials from Ford Library.

Fuqua alumni who reside in the local area (Durham, Raleigh, Chapel Hill) can request an alumni account by email in order to borrow physical items from most Duke Libraries. Local alumni can also visit Ford Library to complete an account application in person during our open hours. Account requests submitted on weekends or after 3:30pm weekdays will be processed on the next business day.

Current students, staff, and faculty from NC State, UNC-CH, and NCCU may use their official university ID cards to check out materials. 1st time borrowers from these schools should visit the Library during business hours so that their information can be entered into the Library Circulation System.

Ask for details at the Ford Library Circulation Desk.

You can request a Kindle by asking at the Ford Library circulation desk, or you can browse the Kindle Collection title lists on our web site at https://library.fuqua.duke.edu/resources/kindles.htm.

When you've identified the Kindle collection that contains the title you want, you can place a request for one of the Kindles in that collection by searching for the kindle collection name in the online catalog: https://find.library.duke.edu/ 

Anyone with a Duke Net ID can borrow from Duke's OverDrive collection. Titles automatically expire and become available to other users after 21 days.

Browse our featured and all online audiobooks here: https://library.fuqua.duke.edu/resources/overdrive-audio.htm

Email ford-library-circulation@fuqua.duke.edu, call 919-660-7875, or come to the Ford Library circulation desk with the Kindle.

No. There are no overdue fines or late fees because access to e-book titles will automatically expire at the end of the lending period.

Ford Library Kindles can be checked out for four weeks to any current Duke student, staff or faculty member. Fuqua alumni are also eligible to check out Kindles. Kindles must be picked up and returned in person at Ford Library.

• Related - How do I borrow a Kindle?

Yes. If you see a "Notify Me" option beside a title after searching for it in Duke's library via the Libby app, tap "Notify Me" and tag the title. Libby will anonymously send your suggestion to our librarians and notify you if we're able to add it.

Alternatively, you can email us at library-requests@fuqua.duke.edu.  Whether or not we're able to add the title will depend on our available budget and how well the title fits within the scope of our collection policies.

Yes. You can check out up to 3 OverDrive eBooks or audiobooks at one time.

Choose a browse option below, select a title, and login to Duke OverDrive to complete your check-out.

Browse our Featured OverDrive audiobooks - https://library.fuqua.duke.edu/resources/overdrive-audio.htm

Browse the most recently added business audiobooks - https://duke.is/recentbizaudio

Browse all audiobooks currently available for checkout.

Yes. If a downloadable audiobook or e-book title is checked out, you can request to be notified when it becomes available. You can place up to 3 titles on hold at a time.

No. Ford Library Kindles only contain e-books pre-loaded by Ford Library staff and that are non-transferable to other devices/apps. If you have a suggestion for a Kindle title, email us at library-requests@fuqua.duke.edu.
 

You can view the library's hours for the current day on our home page: https://library.fuqua.duke.edu/

A weekly and monthly hours calendar is also available: https://fuqua.libcal.com/

You can use these 4 quick steps, or view a PDF guide with screenshots at the end of this answer.

1. If you don't already have the VPN software installed, download it from the Duke OIT Software site.
2. Start the VPN software and enter vpn.duke.edu in the 1st dialog box that appears.
3. IMPORTANT: In the next dialog box, Fuqua users should choose Fuqua School of Business as your Group. Other Duke users not affiliated with Fuqua should select Library Resources as their group in order to use library databases. Then click connect to connect to a VPN session.
4. Enter your Duke Net ID and password, and choose your MFA verification option on the next screen.

View a PDF guide with screenshots.

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