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Do I need to use the Fuqua VPN to access a Library database?

3523 views   Last updated on Mar 26, 2025    Tech Help Databases

In most cases, no. A Duke or Fuqua VPN client connection may be needed to access a resource that is experiencing problems with our proxy server IP authentication.  

Please see these related questions for additional information:

How do I activate my VPN connection?

What do I do if I have a VPN connection turned on and I still can't connect to the desired database?

 

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Should I use my Duke NetID and password on the login page of a database site?

3468 views   Last updated on Mar 28, 2025    Tech Help Databases

No. Your Duke Net ID and password should only be entered on a Duke Net ID login screen -  Don't enter them if you arrive at a login page on the database website itself. Certain databases will require you to create a separate username and password.

Do not use your Duke Net ID and password for any account you may be required to create on a database site.

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Do I need a separate password to use a web research database?

3248 views   Last updated on Mar 26, 2025    Tech Help Databases

As long as you connect from our database page, your connection to most databases is routed through the Duke Libraries Proxy Server. The proxy server will prompt you for your Duke Net ID and password and then connect you to the database without the need for any additional login.

However, some databases will require you to create separate usernames and passwords:

  • PitchBook
  • S&P Capital IQ
  • Mintel
  • WRDS and its data sets
  • LSEG Workspace
  • FactSet
  • Haver Analytics
  • Vault Career Intelligence
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What Library databases and services are available to Fuqua alumni?

3246 views   Last updated on Apr 28, 2020    Alumni Resources

View a list of databases available to alumni here on our web site. A list of library services and material loan periods can be found here.

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What do I do if I can't connect to a database, or get an error message?

3151 views   Last updated on Mar 26, 2025    Tech Help Databases

Please let us know about your problem via email. Please include the following in your message:

1. Your location (on-campus or off-campus?)
2. The name of the database
3. The name of the web browser you're using (E.g. Chrome, Firefox, MS Edge, Safari)
4. A screenshot of any error message you receive

Be as complete as possible in describing the problem. Giving us as much detail as possible in your first message may help us solve your problem more efficiently.
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What happens to my student WSJ.com access after I graduate?

2910 views   Last updated on Mar 27, 2025    Newspapers Wall Street Journal Alumni Resources

Graduating students who have activated their membership can continue to read WSJ uninterrupted for three months after their graduation date!

NOTE:  Recent alumni must first register while they still have access to an @duke.edu email address.

After three months, new alumni will receive a discounted rate of $4 per month for 3 months before enjoying a discounted rate of $9.99 per month for two years.

Two years after graduation, normal online subscription rates will apply.

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Who do I contact if I need tech support help for a downloadable audiobook?

2627 views   Last updated on Mar 26, 2025    Tech Help Audiobooks

Download help for downloadable ebooks and audiobooks is on the Libby Help webpage. If you find you still need assistance, please email us.
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Do I need a library card to borrow materials from Ford Library?

2565 views   Last updated on Mar 27, 2025    About Us

Current Duke students, faculty or staff members can use their smartphone-based Duke ID card to check out materials from Ford Library.

Fuqua alumni who reside in the local area (Durham, Raleigh, Chapel Hill) can request an alumni account by email in order to borrow physical items from most Duke Libraries. Local alumni can also visit Ford Library to complete an account application in person during our open hours. Account requests submitted on weekends or after 3:30pm weekdays will be processed on the next business day.

Current students, staff, and faculty from NC State, UNC-CH, and NCCU may use their official university ID cards to check out materials. 1st time borrowers from these schools should visit the Library during business hours so that their information can be entered into the Library Circulation System.

Ask for details at the Ford Library Circulation Desk.

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Who can borrow a downloadable audiobook and for how long?

2519 views   Last updated on Mar 27, 2025    Audiobooks

Anyone with a Duke Net ID can borrow from Duke's OverDrive collection. Titles automatically expire and become available to other users after 21 days.

Browse our featured and all online audiobooks here: https://library.fuqua.duke.edu/resources/overdrive-audio.htm

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How do I borrow a Kindle?

2510 views   Last updated on Jul 30, 2015    Kindle

You can request a Kindle by asking at the Ford Library circulation desk, or you can place a request to borrow one through the catalog. Ford Kindles may only be picked up or returned to the Ford Library circulation desk.
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Who do I contact if I need tech support help with a library Kindle?

2440 views   Last updated on Jul 02, 2015    Kindle

Email us at library-ebooks@fuqua.duke.edu or call 919-660-7875.
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Are there late fees for online audiobook or eBook titles?

2412 views   Last updated on Jul 13, 2015    Audiobooks E-Books

No. There are no overdue fines or late fees because OverDrive audiobook and eBook titles automatically expire from your account at the end of the lending period.
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Who can borrow a library Kindle and for how long?

2320 views   Last updated on Jul 02, 2015    Kindle

The Ford Library Kindles can be checked out for four weeks to any current Duke student, staff or faculty member. They may be picked up and returned only at Ford Library.

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How do I borrow a downloadable audiobook?

2315 views   Last updated on Mar 27, 2025    Audiobooks

Choose a browse option below, select a title, and login to Duke OverDrive to complete your check-out.

Browse our Featured OverDrive audiobooks - https://library.fuqua.duke.edu/resources/overdrive-audio.htm

Browse the most recently added business audiobooks - https://duke.is/recentbizaudio

Browse all audiobooks currently available for checkout.

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Can I request that Duke purchase a new OverDrive audiobook or e-book title?

2315 views   Last updated on Mar 27, 2025    Audiobooks E-Books

Yes. If you see a "Notify Me" option beside a title after searching for it in Duke's library via the Libby app, tap "Notify Me" and tag the title. Libby will anonymously send your suggestion to our librarians and notify you if we're able to add it.

Alternatively, you can email us at library-requests@fuqua.duke.edu.  Whether or not we're able to add the title will depend on our available budget and how well the title fits within the scope of our collection policies.

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A downloadable audiobook or e-book title I want is checked out, can I place a hold?

2309 views   Last updated on Mar 27, 2025    Audiobooks E-Books

Yes. If a downloadable audiobook or e-book title is checked out, you can request to be notified when it becomes available. You can place up to 3 titles on hold at a time.
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Is there a limit to how many OverDrive titles I can check out at one time?

2291 views   Last updated on Jul 29, 2015    Audiobooks E-Books

Yes. You can check out up to 3 OverDrive eBooks or audiobooks at one time.
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Can I download other e-books onto a Ford Library Kindle?

2260 views   Last updated on Jul 30, 2015    Kindle

No. Ford Library Kindles can only host e-books purchased by Library staff from the Amazon Kindle Store. If you have a suggestion for a Kindle title, email us at reference-librarians@fuqua.duke.edu.
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What are Ford Library's hours of operation?

2199 views   Last updated on Mar 27, 2025    About Us

You can view the library's hours for the current day on our home page: https://library.fuqua.duke.edu/

A weekly and monthly hours calendar is also available: https://fuqua.libcal.com/

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How do I activate my VPN connection?

1731 views   Last updated on Mar 26, 2025    Tech Help Databases

You can use these 4 quick steps, or view a PDF guide with screenshots at the end of this answer.

  1. If you don't already have the VPN software installed, download it from the Duke OIT Software site.
  2. Start the VPN software and enter vpn.duke.edu in the 1st dialog box that appears.
  3. IMPORTANT: In the next dialog box, Fuqua users should choose Fuqua School of Business as your Group. Other Duke users not affiliated with Fuqua should select Library Resources as their group in order to use library databases. Then click connect to connect to a VPN session.
  4. Enter your Duke Net ID and password, and choose your MFA verification option on the next screen.

View a PDF guide with screenshots.

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