In most cases, no. A Duke or Fuqua VPN client connection may be needed to access a resource that is experiencing problems with our proxy server IP authentication.  Please see these related questions for additional information:

How do I activate my VPN connection?

What do I do if I have a VPN connection turned on and I still can't connect to the desired database?

 

No. Your Duke NetID and password should only be entered on a Duke Net ID login screen -  this screen, so don't enter them if you arrive at a login page on the database website itself. If this happens, contact us at reference-librarians@fuqua.duke.edu.

View a list of databases available to alumni here on our web site. A list of library services and material loan periods can be found here.

As long as you connect from our database page, your connection to most databases is routed through the Duke Libraries Proxy Server. The proxy server will prompt you for your Duke Net ID and password and then connect you to the database without the need for any additional login.

Please let us know about your problem via eMail or visit our Database Help page. Please include the following in your message:

1. Your location (on-campus or off-campus?)
2. The name of the database
3. The name of the web browser you're using (Firefox, MSIE, Opera...)
4. A screenshot of any error message you receive

Be as complete as possible in describing the problem. Giving us as much detail as possible in your first message may help us solve your problem more efficiently.

Graduating students who have activated their membership  can continue to read WSJ uninterrupted for three months after their graduation date!

NOTE:  Recent alumni must first register while they still have access to an @duke.edu email address.

After three months, new alumni will receive a discounted rate of $4 per month for 3 months before enjoying a discounted rate of $9.99 per month for two years.

Two years after graduation, normal online subscription rates will apply.

If you cant find the answer you need on the OverDrive Help webpage, click on the Need Help? Ask Us Now! button on the Ford Library website to chat with one of our Librarians.

Any current Duke student, faculty or staff member can use their Duke ID card to check out materials from Ford Library. Current students, staff, and faculty from NC State, UNC-CH, and NCCU may use their official university ID cards to check out materials. 1st time borrowers from these schools should visit the Library during business hours so that their information can be entered into the Library Circulation System.  Fuqua alumni can access library items for up to 1 year after graduation free of charge. This must be added manually so Fuqua alums must visit the library during business hours for their accounts to be updated to Fuqua alumni status. After 1 year post graduation there may be fees involved in continued borrowing. Ask for details at the Ford Library Circulation Desk.

Anyone with a Duke NetID can borrow from Duke's OverDrive collection. Titles automatically expire after 21 days.

You can request a Kindle by asking at the Ford Library circulation desk, or you can place a request to borrow one through the catalog. Ford Kindles may only be picked up or returned to the Ford Library circulation desk.

Email us at library-ebooks@fuqua.duke.edu or call 919-660-7875.

No. There are no overdue fines or late fees because OverDrive audiobook and eBook titles automatically expire from your account at the end of the lending period.

The .ODM file is not the audiobook; it is a file that should prompt a download of the audiobook file. Once you have downloaded the OverDrive Media Console to your computer, right click on the .ODM file and select Open with  OverDrive Media Console. This should prompt OverDrive to open, and your audiobook to download. If you are still having trouble, contact us via Ask a Librarian.

Yes. If a downloadable audiobook title is checked out, you can request to be notified when it becomes available. You can place up to 3 titles on hold at a time.

Yes. You can check out up to 3 OverDrive eBooks or audiobooks at one time.

Yes. Please email title purchase requests to reference-librarians@fuqua.duke.edu.

The Ford Library Kindles can be checked out for four weeks to any current Duke student, staff or faculty member. They may be picked up and returned only at Ford Library.

Visit the Duke OverDrive website, browse the available titles, and check them out using your Duke NetID.

No. Ford Library Kindles can only host e-books purchased by Library staff from the Amazon Kindle Store. If you have a suggestion for a Kindle title, email us at reference-librarians@fuqua.duke.edu.

View a calendar showing Ford Library's hours.